Last updated: September 30, 2025

Introduction : Calio Products Box (“the App”) is developed and maintained by CalioThemes. This Privacy Policy explains how we collect, use, and protect personal information in connection with our Shopify App. Data may be transferred outside the EU (e.g., to the United States) when using trusted service providers. In such cases, appropriate safeguards are applied (e.g., Standard Contractual Clauses).

 

2. Information We Collect : When you install and use the App, we may collect the following data from your Shopify store:Store information (shop domain, email, plan type, currency, timezone).Products, product variants, collections, and inventory information needed to display and configure your Boxes.Orders related to Boxes created with the App (to ensure proper functionality and reporting).Basic customer information included in Shopify orders (name, email, address) only when strictly necessary to deliver the service.We do not collect sensitive data (such as payment details). Our App itself does not use cookies. However, third-party services we integrate with (such as Crisp for customer support) may use cookies in accordance with their own privacy policies.

 

3. How We Use Your Information : We use the collected data for:Providing the App’s functionality (creating and managing product Boxes).Displaying your store’s products within the Box configurator.Ensuring orders include the correct Box configuration.Offering customer support and troubleshooting.Improving our services.

 

4. Data Sharing : We do not sell or rent your data to third parties.Data is only shared with trusted third-party service providers (e.g., hosting providers, analytics, or support tools such as Crisp) that help us operate the App.These providers are GDPR/CCPA compliant. 

 

5. Data Retention : Store-related data is kept as long as the App is installed.When you uninstall the App, we automatically delete your store’s data from our systems within 30 days.

 

6. Your Rights : As a merchant or customer, you may request at any time:Access to the data we hold about you.Rectification of inaccurate data.Deletion of your data (subject to legal obligations).To exercise these rights, please contact us at caliothemes@gmail.com.

 

7. Security : We take security seriously. Data is stored on secure servers with industry-standard encryption and access controls.

 

8. Changes to This Policy : We may update this Privacy Policy to reflect changes in our App or in regulations. Updates will be published on this page with a revised date.

 

9. Contact : If you have any questions about this Privacy Policy, you can contact us at : caliothemes@gmail.com